CYBERSECURITY SERVICES

Security Help When You Need It

Practical cybersecurity assistance for websites and servers, including malware investigation, malware removal and security support.

Request Security Assistance Free Malware Scanner (opens in a new tab)

SECURITY SUPPORT

Practical Security Support for Websites and Servers

Security problems can affect websites, hosting accounts and server environments in different ways. We help investigate suspicious activity, identify possible causes and determine practical next steps.

SECURITY SERVICES

Security Help When You Need It

MALWARE INVESTIGATION

From Suspicious File to Practical Next Step

The free online malware scanner can provide an initial indicator of suspicious code, while more complex or persistent security cases require guided investigation and remediation.

Scan for Malware (opens in a new tab)
  1. 01 Free Scanner

    Check suspicious PHP, JavaScript, HTML and archive files.

  2. 02 Investigate

    Review suspicious findings and surrounding website or server context.

  3. 03 Identify

    Determine what requires further investigation or remediation.

  4. 04 Remove

    Clean affected files or environments where appropriate.

  5. 05 Secure

    Review practical security improvements to reduce future risk.

WHEN TO ASK FOR HELP

Suspicious Activity Needs a Closer Look

Common situations where targeted security assistance can help clarify what is happening.

These situations can indicate different problems and do not necessarily mean that malware is present.

Common situations

  • Website showing unexpected redirects
  • Suspicious PHP or JavaScript files
  • Hosting account showing signs of compromise
  • Unexpected files appearing in a website
  • Malware scanner reporting suspicious files
  • Unusual server behaviour
  • Need help reviewing server security
  • Need assistance after a security incident

OUR SECURITY APPROACH

Investigate First. Remediate Carefully.

  1. 01 Understand

    Understand the environment, symptoms and reported issue.

  2. 02 Investigate

    Review files, logs, processes and relevant indicators where available.

  3. 03 Remediate

    Remove or address identified malicious or suspicious components where appropriate.

  4. 04 Improve

    Recommend practical security and maintenance improvements.

Security Requires More Than a Single Scan

A malware scan can help identify suspicious files and indicators, but a clean scan does not guarantee that an entire website or server is secure.

Security issues can involve files, accounts, configurations, credentials, plugins, applications or server environments. Further investigation may be required depending on the situation.

Need Help With a Security Problem?

Tell us what you are seeing and we'll help identify a practical next step.

Request Security Assistance Free Malware Scanner (opens in a new tab)